Verizon Wireless
Awful service

I attempted to change for COX highspeed 3.0 to Verizon DSL in a significantly slower price however for much less cash. I had been likely to provide them with A - 30 day test to evaluate and find out if it had been worth preserving the cash. Your day my purchase came I observed Verizon delivered the incorrect modem. I experimented with contact customer support utilizing the telephone number which was about the bill. After speaking with 5 various people at Verizon (not one of them with people-skills) I had been informed it had been a typical mistake plus they might send the brand new one and that I must obtain it in about 10 timesapproximately. I inquired if there is a quicker method to deliver it and he or she mentioned No! I subsequently inquired if there is any payment for that mistake on Verizon component as well as for needing to delay again, she mentioned there is no method to credit me or pay me. I informed her to simply stop my purchase altogether when I didn't wish to actually attempt this support when the customer support was this poor. I attempted to contact Verizon back again to discover if there is other people that may provide me greater support but I had been used in another point and was on-hold for 45 units after which put up. After studying many of these additional grievances, I'm happy I remained with COX high speed for that extra-cost. After I contact COX they reply the telephone instantly and reply all my concerns in a curious & professional way. COX highspeed continues to be really reliable even though it is very costly should you choose not need wire together.

Company: Verizon Wireless
Country: USA
Site: verizonwireless.com

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