Microsoft X-box Live
Xbox Live Kept Charging Card After Subscription Was Cancelled

My 14 year old used my C.C. To subscribe to X-Box Live, Once we received our C.C. Bill we called and canceled the subscription (we thought) wrong think
again they continued charging my card after we canceled the subscription.

We told them to remove our C. C # from there data base and again they charged our card. They refuse to refund our C. C or allow me to speak with a manager or someone in charge, they said it's against there company policy.

Discover card and Microsoft must have an agreement to conspire together.
When we called to protest the charges Discover asked for a confirmation
number that microsoft gives to let discover know that you talk to them.
We were never informed about this from Microsoft.

When you speak to Microsoft they will not inform you about this confirmation number until the 3rd or 4th call to them, once they have charged your C.C.
Another 3 or 4 months of subscriptions.

Microsoft is committing fraud against consumers and nobody cares.

Company: Microsoft X-box Live
Country: USA
State: Washington
Site: microsoftxboxlive.com

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