Gateway Computers
Faulty equipment not acknowledged by the manufacture

Bought a Gateway Laptop for $600. Good deal at that time.

Box was refurbished, but it came with a 90 day warranty. After the warranty expired the computer just stopped working. The small clamp insite the laptop loose (this is common for the M series laptops) and it hit the motherboard. Anyone with some common sense knows what happened next. Motherboard fried. I still have the

Tried to go online and file a claim. Their websote does not recognize the serial number on the box, because its refurb. Called Customer Service, they said I am out of Warranty, didnt even listen to what I had to say.

Looked online for replacement motherboard, it goes for $400.

What an awful way of making money, poorly designed product causes itself to malfunction, and manufacturer denies responsibility. I am glad they ar enot making cars or any life depending devices. My last Gateway purchase.

Company: Gateway Computers
Country: USA
Site: gateway.com

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