Accel Networks
Change of service without reason

I create my dwelling on the internet and since I reside in a rural-area the only real choice for reasonable link rate in a "sensible" cost was Accel Systems. The support is just a instant accelerated 3G link. They offer a sign amplifier and 2 antennae. And it is not inexpensive.

After I bought the support their AUP (Approved Use Policy) and also the information on the website assured that I'd have "Endless Data Usage" and that I did until Jesse Chappell turned their fresh Representative of Community Functions.

He sent me a contact informing me that I had been destroying my opportunity with utilized 11gb in per month, significantly more than the 5gb he explained I had been eligible for, and required that I contact him to avoid any more serious motion on the component.

Well I tested their website and also the AUP and webpages hadnot modified and so I composed a contact to him and also the broker that guaranteed the support for me personally.

Brian never replied but everyone continues to be damaging their brains over this in contract with me that there's no use restriction.

Till today.

Their new AUP today includes a term that limits utilization to 5gb monthly.

You are able to tell that it had been created quite quickly by all of the spelling and punctuation mistakes.

So I anticipate that I'm going to be reading from Brian anyday today informing me exactly what a bad-boy I've been.

Our support now's regularly one-quarter the pace that it'd been.

The company is a great one and incredibly reliable but their fresh utilization plan sucks big style.

Appears that anything near $200.00 monthly is to invest to get a support restricted to 5gb.

Mick

Company: Accel Networks
Country: USA

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