Dell Computers
Company Discount Offered, Then Transferred Eight Times With No Resolution

Dell customer service is terrible. Ordered a computer on line and call them to ask for my companies discount. I was offered a 40.00 discount if I left the order like it was. I was told to call back after the first statement to verify the credit. Called and was transferred 8 times. No body speaks English. Ask to speak to someone I can understand and was told they can not transfer you to the US. Ask for a supervisor and was told there were none. Called a second time & the same thing.
No would take ownership of the issue. Just received a call from the "customer service resolution department" guess what could not understand the name or number. There is no way to speak to anyone that could handle my issue.
I have purchased 4 computers. No more

Company: Dell Computers
Country: USA
State: Texas
City: Round Rock
Address: One Dell Way
Phone: 8885608324

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