Best Buy
Bait and switch

Massachusetts: Went to a local Best Buy to purchase a laptop. I found one for a decent price after going over different ones with the clerk. Unfortunately, when I was ready to buy it, they were out of stock.

Next day I was in Salem NH and stopped in the local Best Buy there and found a great deal. The clerk told me right out that they were out of stock but offered to check other stores. He told me that Portsmouth NH store had 7 available and called to confirm it. I offered to pay here and pick up in Portsmouth but unlike their competitor Circuit City they won't do that.

I drive 45 min to Portsmouth to be told they sold out 2 hours before I got there, but we do have this model for $200 more.

I told them I was told by the other store 45 min ago they were in stock and a call to their store confirmed it. Then I was told oh yeah 1 person bought all 7 on line. So this smells like the old Bait and switch routine to me.

Company: Best Buy
Country: USA
Site: bestbuy.com

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