Dell Computers
I had to pay for something that was their fault

Internet & Web

I had a problem with my computer. They told me to fix it over the phone while they told me what to do. I told them it was going to break further and they said they would be responsible if anything broke. After sending it in they held it hostage and would not repair or send it back until i said i would pay for it. When i called to complain, multiple time, tehy just transfered me from person to person.


Company: Dell Computers
Country: USA
Site: dell.com
  <     >  

RELATED COMPLAINTS

Dell Computers
Four Days of Transfers After Locked Hard Drive Returned From Repair

Dell Computer Corporation
Inspiron 1720 motherboard failed one week after warranty expired

Dell Computers
Not Wanting to transfer ownership of used products Nationwide, michigan

Dell Computers
Refused to repair my computer while it was still under warrenty

Dell
Told Video Card Could Be Upgraded, Computer Could Not

Dell Computer Corporation
Consumer Report

DELL Computers TECH, Repair, Warranty Service
Warranty replacement was refurbished Vista computer, not new

Dell Computers
Does not honor warranty

Dell Computers
Burning Smell From New Computer and Refurbished Replacement Sent