www.consumerinfo.com
Withdrew money without my approval

Basically, I signed up for a free credit report, which I may access for 30 days. If I fail to cancel, my charge card would be charged the annual membership fee of $79.95. I attempted to cancel through the 1-800 number, which was practically impossible therefor; I opted to use the email cancellation process you mention on the recording. I did cancel within the 30 days, July 18th to be exact. However, the company deliberately processed my cancellation notice 9 days later, which was after the 30-day trial period.

Here is a copy of my email:

Subj: Cancel Membership
Date: Wed, 18 Jul 4:04: 25 PM Eastern Daylight Time
From: WOLF228338
To: membership@consumerinfo.com

Please cancel my membership

Lisa G
SS# 000-00-0000

They sent me a reply on 7/26 telling me they were processing it. 8 days after I had notified them. I called my bank and my account had been charged the previous night.

A huge scam!

Complaints have been filed with FBI Internet Fraud and the FTC.

Http://www.ftc. Gov/ftc/complaint.htm

Http://www.ifccfbi. Gov

Company: www.consumerinfo.com
Country: USA
State: California
City: Orange
Address: One City Blvd. West
Phone: 8888888553

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