Video Professor
Will not refund my money

I ordered some CD's from them for networking my computers. When I got them and found they did not address my problems, I called them to return them.

The lady I talked to took all the information and said she would send a return label so it would not cost me anything to return them. She gave me the wrong return number, so I didn't get a return label.

So I waited for the return label, not knowing I was given the wrong nuimber. On 5-18 they took $189.95 from my bank account, not expecting the withdrawal they over drawed my account, so my bank withdraw $85.85 for the over draws.

I call them today 5-20 and they said since I waited 2 months to return there product they would not refund my money.

Since I waited 2 months on the retrun label it is my fault, so they are not going to refund my money for the product and the over draft charges, and the shipping here and there.

They advertise they will refund the shipping to get it here and also the return shipping.

So they owe me:
$189.95
$6.95
$85.85
$8.30
Total=$291.05 that they won't pay.

Company: Video Professor
Country: USA
State: Colorado
City: Denver
Address: 2590 W. 2nd Ave
Phone: 8005194110

  <     >