Net Zero Internet Service Provider
Fraudulent signup for Net Zero service with my debit card

I recently received a CD in the mail offering an easy way tp sign-up to NetZero internet service. I did not request the CD, and already have an internet service.

I disposed of the CD in the trash. About a week later I saw a charge on my debit card for 9.94, issued by NetZero. An account in my name, paid for with money from my debit card, had been opned. This is a copy of how the charge appears on my debit card statement:

MC-UOL*NETZERO 866-841-1442
Transaction Type: Debit without PIN
Account: WAMU FREE CHECKING (TM) - 9603
Transfer from:
Transfer to:
Posting Date: 05/08
Amount: $9.94
Check Number:
Confirmation Number: 1090-508D-40MD-GHAG-82F

I did not sign up for NetZero at any time, in any way. I already have hi-speed internet service. Someone signed me up for Net Zero, apparently, using my debit card without my knowing.

Altho I spoke to customer service rep at Net Zero, and was told my account would be cancelled, and that my $9.94 would be refunded, I am very concerned someone was able to sign me up for Net Zero service using my debit card. I am also concerned that Net Zero, judging by my interaction with the customer service rep, seems not very concerned about this fraudulent use of a debit card to open an account with Net Zero.

My debit card has not been lost or misplaced for any time. There is no other person in my family who could have done so, since I live alone. I believe that the CD which Net Zero mailed to me had something to do with this incident.

Thank you.

Company: Net Zero Internet Service Provider
Country: USA
Site: www.netzero.com

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