Aol
Ripped off and scammed cancelled means?

I called AOL in October and asked them to cancel my account, and at that time they offer 2 free mths of service which I turned down. At that time I contacted my phone company and put a block on any further AOL payments. It is now April and I find out that AOL has canelled my AIM address for lack of payment on an account that should have been closed along time ago. When I contacted customer service questioning why the AIM was cancelled they told me that I owe them a bill of $115.00 and that 85 hours of service were used under my daughters old screen name. I agree that my be true to some extent but if they had cancelled the account when they were asked my 14yr old wouldn't have had access. I told them that I was not responsible for their lack of actions and therefore refuse to pay the bill, and that I would contact an attorney if i has to. I'm sorry to say this but I'm sure I'm not the only one with this problem. Any sugestion? Jeanette LAKELAND, Florida
U.S.A.

Company: Aol
Country: USA
Address: AOL. COM

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