IMSI/Design, LLC
Abuse by Digital Rive

This criticism was posted mainly to report misuse by Digital River. Nevertheless, Electronic Water is a satisfaction home for application businesses like IMSI who happily send massive advertising emails but-don't identify any obligation for their merchant. Those who have been abused by Electronic River, be sure you also publish your problem identifying the particular maker of the program.

On 24 March I requested IMSI/Style Turbo CAD 16 and Design Resources in reaction to a promotional mail from IMSI. The very first thing that went wrong was the Layout Resources, accessible just by download, wouldn't download. After I documented this, the instuctions I acquired from Christie E. Led to "Web Display Mistake" after many efforts. I documented this and obtained exactly the same directions again from Amber R. Observe that there is not a problem getting my charge card $99.95 - that procedure worked perfectly. More later...

About that period Electronic River recommended that Turbo CAD 16 was backordered. Is burning application to some DVD truly that complex? The point is, annoyed by the download and today the backorder, I reconsidered and terminated the purchase. Just-so there's no distress, the Electronic Water - IMSI Style website documented "This purchase hasbeen effectively concelled. Your charge card won't be billed." (http://www.shopimsi.com/doctor/v2/ec_MAIN. Master) After I required verification (simply contact me suspicious!) of the cancellation and credit for my undownloadable download, Tony H. Recommended the backordered, terminated Turbo CAD 16 had delivered. He recommended that I'd need to decline the bundle which required a unique visit to advantages which directions to obtain credit for my undownloadable download might get to another mail.

Therefore, many times later when no extra emails or breaks had appeared, I published the furious mail. Consequently, Ashley R. Did credit me for that price of the program. Nevertheless, in your final switch of the common unidigit praise to just how much we care, they held $10.75 for delivery of the backordered/established terminated/delivered/declined TurboCAD 16. I've submitted grievances using the FTC, the Minnesota AG and also the Oregon AG simply on theory.

Whenever you look for application, be cautious who you're coping with. Digital Water doesn't can even make or market something - they're only a pleasure house. As a result, their title isn't shown prominently. This is actually the website for IMSI Style buying: https://www.shopimsi.com/doctor/v2/ec_Main. Entry. The end off-you are now actually coping with Electronic Water appears to be the "doctor" within the url. Their payment is likewise hidden applying just the initials "DR*" mounted on various other title.

Caveat emptor.

Company: IMSI/Design, LLC
Country: USA
State: California
City: Novato
Site: imsidesign.com

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