OnlineNIC
Denying domain transfers

OnlineNIC continues to be questioning exchanges since atleast March 28th.

I've decied to publish these details after repeated efforts at moving out our areas from OnlineNIC.

I Have eliminated individual/private data only.

Hi,

Iam writing to ask why the exchanges of the next areas have now been refused by OnlineNIC:

Xxxxxxxxxx.com

Xxxxxxxxxx.com

Xxxxxxxxxx.com

Xxxxxxxxxx.com

Xxxxxxxxxx.com

Xxxxxxxxxx.com

Xxxxxxxxxx.com

Xxxxxxxxxx.com

Xxxxxxxxxx.com

Xxxxxxxxxx.com

Xxxxxxxxxx.com

We Have moved several areas to and from OnlineNIC and I've no time before had this issue. We have accomplished anything needed on our finish, revealed the areas and approved move. We'd prefer to understand why these exchanges have now been refused?

Getting excited about your quick response.

Regards,

Xxxxxxxx

Figo

Published On: 30 Mar 07:54 AM

Dear Client,

Cheers for calling OnlineNIC

Please please be advise that people aren't inside your method over this issue, can you please re-start the move request again? We think the move is likely to be finished easily, thanks.

In case you have every other concerns, please feel liberated to contact us.

★★★Special Offering:

1. You're welcome to obtain a free trial offer of our Mail Answer. First-come, first-served.

2.. US Inauguration Promotion Ends on 31 March @ JUST $6.99/year

Truly,

Figo

Customer Support Department OnlineNIC Inc

Welcome to the fresh help center http://support. Onlinenic.com.

Live Chat Support: http://onlinenic.com/language/livechat/live_index.htm

Published On: 30 Mar 08:52 AM

I've tried the move again as recommended. I will have another issue, after I attempt to get auth rules for my domains I understand this error:

(93) Site Mistake: link failed

Please allow me to understand once the program is back-up and so I could possibly get the auth rules for my areas.

I anticipate your response.

Xxxxxxx

Robin

Published On: 30 Mar 12:11 PM

Dear xxxxxxx,

Cheers for calling OnlineNIC

It Is back, you might attempt to get it again on your own, Sorry for this trouble might have caused you.

Thanks.

In case you have every other concerns, please feel liberated to contact us.

★★★Special Offering:

1. You're welcome to obtain a free trial offer of our Mail Answer. First-come, first-served.

2.. US Inauguration Promotion Ends on 31 March @ JUST $6.99/year

Truly,

Robin

Customer Support Department OnlineNIC Inc

Welcome to the fresh help center http://support. Onlinenic.com.

Live Chat Support: http://onlinenic.com/language/livechat/live_index.htm

Published On: 03 Apr April: 44 AM

After resubmitting these areas for transfer OnlineNIC is again questioning the move. To express we're getting disappointed can be an exaggeration. You want to understand the main reason OnlineNIC has for questioning these site exchanges? We-don't have time for you to continuously resubmit site exchanges simply to ask them to be refused without any purpose supplied. Maybe it is period for all of US to totally abandon onlineNIC and discover another registrar.

I anticipate your quick response & means to fix this issue.

- xxxxxxxx

Published On: 03 Apr April: 45 AM

This Is Actually The refusal e-mail from (another registrar):

Expensive XXXXXXXX,

The move request XXXXXXX.com was declined by ONLINENIC, INC. Please contact them to look for the cause.

Your account is going to be acknowledged the exchange charge when this purchase finishes. You should use this credit to test the move again by developing a new purchase.

Sincerely,

Xxxxxx team

Purchase data

Standing: Running

Day produced: 03/29

Products

XXXXXXXX.com - site move

Increase 12 months (. 75)

. 75

XXXXXXXX.com - site move

Increase 12 months (. 75)

. 75

XXXXXXXX.com - site move

Increase 12 months (. 75)

. 75

XXXXXXXX.com - site move

Increase 12 months (. 75)

. 75

XXXXXXXX.com - site move

Increase 12 months (. 75)

. 75

XXXXXXXX.com - site move

Increase 12 months (. 75)

. 75

XXXXXXXX.com - site move

Increase 12 months (. 75)

. 75

XXXXXXXX.com - site move

Increase 12 months (. 75)

. 75

XXXXXXXX.com - site move

Increase 12 months (. 75)

. 75

XXXXXXXX.com - site transfer

Increase 12 months (. 75)

. 75

XXXXXXXX.com - site move

Increase 12 months (. 75)

. 75

Arkie

Published On: 03 Apr July: 31 AM

Dear Client,

Cheers for calling OnlineNIC

You've my apology for that trouble caused

We're conscious of that you simply, our merchants as well as their customers are experiencing the issue of moving out-of domains as well as your discontent is warranted. Lately, we're altering our move program using the great purpose of helping you better. During this time period of modification, the move-out will probably be influenced adversely. Nevertheless, please realize OnlineNIC, don't prevent or refuse move-on objective. We're trying around possible to repair this problem

In case you have every other concerns, please feel liberated to contact us.

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2). MOBI $8.89/year

3).in 2LD $11.99/year

.in 3LD. 59/yr

4). ME $16.99/year

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Truly,

Arkie Yu

Customer Support Department OnlineNIC Inc

Welcome to the fresh help center http://support. Onlinenic.com.

Live Chat Support: http://onlinenic.com/language/livechat/live_index.htm

Published On: 05 Apr 01:44 PM

This support demand remains available till we're informed that people may transfer-out areas.

Sue

Posted On: 05 Apr April: 08 PM

Dear xxxxxxxx,

Cheers for calling OnlineNIC

Truly sorry for that difficulty that triggered you. Because our move program continue to be under preservation and it is still required even more time for you to proceed however, you might generously possess a retry to start the move after days later. Thanks for the kind knowledge.

In case you have every other concerns, please feel liberated to contact us.

★★★Special Offering:

1. SSL begins at $18 only.

2..info New Registration @ JUST $5.99/year.

3. Tel Open Enrollment @ AS LITTLE AS $10.99/year.

Truly,

Sue Tai

Customer Support Department OnlineNIC Inc

Welcome to the fresh help center http://support. Onlinenic.com.

Live Chat Support: http://onlinenic.com/language/livechat/live_index.htm

Published On: 10 Apr July: 31 PM

Hi OnlineNIC "support"

Once more our site move continues to be refused by onlineNIC.

Expensive XXXXXXX,

The move request XXXXXXXX.com was declined by ONLINENIC, INC. Please contact them to look for the cause.

Just how much longer would you anticipate your customers to hold back to move areas prior to going to ICANN to correct this case?

For as long standing customers of OnlineNIC we deserve greater therapy & solutions from assistance than what we have been provided so far.

I assume a complete response to this move refusal. No further absurd responses.

Regards,

Xxxxxxx

Enya

Published On: 10 Apr July: 38 PM

Dear xxxxxxx

Cheers for calling OnlineNIC

Sorry the trouble that triggered for you, we do experience panic about that. Please kindly be assured, our specialists are along the way of trying. When the tranfer-out purpose could work as regular, we shall advise you at our earliest period, thanks.

In case you have every other concerns, please feel liberated to contact us.

★★★Special Offering:

1. You're welcome to obtain a free trial offer of our Mail Answer. First-come, first-served.

2. SSL begins at $18 only.

Truly,

Enya

Customer Support Department OnlineNIC Inc

Welcome to the fresh help center http://support. Onlinenic.com.

Livechat Support: http://onlinenic.com/english/livechat/live_index.htm

While you can easily see, this response has become nearly 5 days previous and more than fourteen days because OnlineNIC began questioning exchanges.

I believe all this needs to do using the suit OnlineNIC lately dropped to Verizon. Notice: http://blog. Ericgoldman.org/records/01/onlinenic_loses.htm

Company: OnlineNIC
Country: USA
State: Florida

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