Gateway Credit Card Plan/Citibank USA, N.A
Gateway Credit Card Plan Citibank USA, N.A. Ripoff business from hell, ripoff waste of time, the business that doesnt give a dam

I started buying my computer from Gateway 2 1/2 years ago. I started off owing $1392. For the past 2 1/2 years, I have paid $36 a month. How do I still owe $1270. The finance charges are outrageous.

I tried to come to a settlement agreement with them and they refused. They will be calling to make one when my account becomes overdue, and I've spent the money on something else.

I ran into a problem with them about a year ago. My son went into the hospital for several weeks. I was out of work for about 6 months because of it. They called me every day wanting to settle then.

They are very uncompassionate. We finally reached an agreement on payments when I was able to return to work. I have kept my account up to date and in good standing with them since then.

I even tried to return my computer to Gateway, because I have had trouble with it ever since I got it. They wouldn't take it back. They cut off tech support after 3 months and told me if I wanted tech support, I'd have to pay extra.

The computer isn't even worth the cost it took to build it. Next time, I'll get a Dell. I no longer want to deal with Gateway, Hurley State Bank, or Citibank USA. They are unfair, unkind, and screw you every chance they get.

I don't see why anyone would want to deal with these companies. I have and will continue to discourage anyone considering a computer purchase from going through this company to get it.

Company: Gateway Credit Card Plan/Citibank USA, N.A
Country: USA
State: Tennessee
City: Gray
Address: PO Box 8181
Phone: 8009271948

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