Frank Kern, Mass Control, Infomillionaire
Frank Kern, Mass Control, No Refunds Given - Never Responded to Numerous Support Requests

I purchased the Infomillionaire program consisting of a DVD and workbook. Part of the deal was a monthly membership ($39.95 a month) to receive future publications. The workbook I received had TONS of whitespace, large font size and excessively large screen shots. It is really a 36 page booklet, not a real workbook.

I was un-impressed and after 2 weeks, cancelled my membership. On his website he repeatedly emphasizes that he has "fulltime staff who respond to all inquiries in several hours." NOT TRUE AT ALL! I sent numerous requests to cancel, and never heard back from them at all.

You can guess what happened next: on my next credit card statement I received a bill for $42.00! And no publication was sent to me, either. Again I sent numerous emails to his support website, and of course no phone number is ever provided anywhere. He NEVER responded to a single email, and never refunded the charges he unethically placed on my credit card. I had to go to my credit card company and get the charges reversed. I would never do business with Frank Kern or Trey (his associate) due to the overhyped products they sell and their complete lack of customer service and integrity.

Company: Frank Kern, Mass Control, Infomillionaire
Country: USA
State: California
City: San Francisco
Address: 548 Market St #22135

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