VistaPrint
Subscribed Me To 4 Memberships Requiring Two Different Website Contacts To Cancel From One Order Of Business Cards, And Inflated Shipping Fees. Attached my credit card info to FOUR memberships on TWO different sites. Hamilton

During one order of cards which took a couple hours to design, this company enrolled me in FOUR membership programs on two different websites that would automatically take money from credit card despite a promise instead to send a $10 check in 3-4 weeks. I didn't even know I was enrolled in so many programs until I called to check on why I couldn't find info on getting that refund. Furthermore, the shipping charges were excessive: $26 to get the cards in 2-3 days, $14 for delivery in a week.

I had to call two companies to cancel my forced memberships, and one of them is clearly set up to discourage contact.in order to complete the phone call, I was instructed to enter my phone number (or social sec. #, I forget which), my 12 digit account # from VistaPrint, and my credit card # — just to contine the call. And, if you punch 0 to get help from a person, you are sent back to the beginning of the message until the third time you try it. Clearly, these people don't want to talk.

When I got through, the woman, Courtney, informed me that I had THREE memberships underway now and she'd cancel them all, but her computer was being slow. It took a long time and I just trust that they are cancelled. The other woman at VistaPrint's phone number said they were separate from VistaRewards — not separate enough I think.

Company: VistaPrint
Country: USA
Phone: 8668917211
Site: www.vistaprint.com

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