Wild Blue Communications, Inc
Wild Blue Internet Used words "up to" to justify delivering slow internet speeds. Tricky-worded advertising!

Wild Blue advertised up to 512 Kbps download speed. Tests proved speed averaged between 100 and 250 Kbps, resulting in many hours per day internet was inaccessible. When I called repeatedly for help, I was reminded each time that they provide "up to" 512 Kbps. Anything less is acceptable! Convinced me I needed the 1.5 Mbps package at additional $30/month. Three weeks of tests averaged 343 Kbps. Not even up to their basic 512 Kbps standards.

Was originally charged $199 for equipment (modem and dish) Installation was advertised as "FREE." When I cancelled the service (after 27 days), I was told that there would be no refund, and part of the $199 was for installation and connection fees. Was forced to return modem or incur an additional $400 to purchase it. Am now stuck with worthless dish.

Company: Wild Blue Communications, Inc
Country: USA
State: Colorado
City: Greenwood Village
Address: 5970 Greenwood Plaza Blvd. Suite 300
Phone: 8009453258

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