DirectBuy
Fraud and cheating

Planning on remodeling my Florida kitchen, I paid the high price of joining DirectBuy in 2006 based on promises that I would save at least $5,000 on kitchen cabinets. I spent 8-10 hours each week for several months in their showroom going through catalogs and working with their kitchen design “expert”.

There was a 3 week wait for a price update every time the design was modified to try to reduce the price. I wasted 7 months trying to get something within my budget. Also you had to find a contractor to pick up and install the cabinets. You had to be able to pick to appliances at their showroom.

Eventually I realized that there were not savings in the kitchen cabinets compared to other local companies. And there were not savings in their appliance prices compared to internet vendors. Most local and internet vendors deliver and/or install for free.

In the end, I went to a local kitchen design company and got excellent cabinets at $4,000 less than the DB prices. Being a DB member was a very expensive, frustrating and stressful experience.

Don't be fooled by their lies and smiling salespeople.

Company: DirectBuy
Country: USA
Site: directbuy.com

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