Symantec Norton 360
Antivirus Software DOES NOT PROTECT YOUR PC INTERNET

Internet & Web

Almost 2 years a go, i did purchase a SYMANTEC NORTON 360 software to protect 2 of my laptops. And 1 pc. At my house ageints the spyware and smiler virisus. (recomended by microsoft). I think i did pay them almost $70.00 for that service. After 1 year the Pc i had at home got a spyware, i can not do anything with the pc (very slow and spyware add is in it.) i was very upset becouse i just paid second time for second year for my 3 computers. The important one was my pc. Becouse i had little over 5000 pictures of my kids and family. We did spend over 3 years taking those pictures. (i dont have them any longer). How ever, i did contact customer support of norton 360. When i try to explain the problem, (the spywaer on my pc). The tech support told me they can fix that problem but i have to pay them $99.00 for that. I wa so angery. Than i asked why did i paid for sofware doesnt protect my pc? The answer was very sad.." IT DOES NOT PROTECT 100%" He told me. I have to pay the tech online to save my pc. I didnt pay him. I was going to pay somebody alse to save my computer. Not them. 2 days pass by and my computer crashed. I can not explain my anger. I start shoping for new antvirus software for my laptop's and less than a week my own laptop has the same spyware virus. I did purchase webroot software to protect my laptop. Please if you in the prossess to get you slef a norton 360, THEY DONT PROTECT YOUR COMPUTER 100% (what they told me) and you have to pay them AGAIN to get a help. My kids pictures were very important to me, I DONT HAVE THEM ANY LONGER. Just becouse i did trust norton 360. And pay them twice.


Company: Symantec Norton 360
Country: USA
Site: www.norton.com
  <     >  

RELATED COMPLAINTS

Norton - Symantec Corporation
Norton, Norton, They wont honor subscription if you have to reload the software, virus got through norton firewall

Norton Internet Security
Symantec Complete rip off norton security what a joke! Couldnt protect me from malware or anything wow

Symantec Norton 360
Norton 360 eats hard drive Cupertino california

Norton Antivirus Norton 360
Symantic corp. Bought Norton 360 2.0 from Office Depot installed it ran great for 5 months until Aug. 27th 2009. Virus controlled my scans and computer called norton and they wanted me to pay $99 after paying $80!

Symantec Norton
Virus Protection with a catch

Norton 360
No customer service

Symantec
Norton Slight of hand fraud by technician. Norton 360

Norton Symantec
Refused to fix virus unless I paid additional fees

Norton *Software Norton.com/NSCA
Consumer Report

Norton Anti-virus
Failure to honor quarantee Internet