Trend Micro Online Store, Digital River.com
Always redirected, never a refund

Today is 7/29/08. I have been attempting to obtain a refund from Trend Micro since 4/20/07. Ridiculously enough, I have been redirected more than two dozen times and have given my order info as much.

I have a folder full of redirects and phone calls made to collect my refund on a program that I was unable to install. I have made inquiries to every dept they said and spoke with more than several "representatives" who promised to direct deposit my refund in my checking account.

Needless to say, almost a year and a half later, I am still out $52.95. They were quick to cash my check but to this day have failed to issue my refund

Company: Trend Micro Online Store, Digital River.com
Country: USA
Site: trendmicro.cs@digitalriver.com

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