Paypal
Lost $575 and My WoW Account After Payment Was Reversed

On Friday, June 27, I tried selling my World of Warcraft account, which I have been paying $15 for every month for the past three years, on Craigslist. I talked to the buyer on American Instant Messenger (AIM) before receiving the money through PayPal, which I thought was safe.

I then gave them all the information and changed the email address on the account, so I will never get my account back. The next day I received an email saying the money was reversed, so I signed in to PayPal and sent them an email trying to resolve the case and get my money.

I have tried emailing PayPal at several different email addresses and through PayPal itself, and I have not gotten one response back. I even called them today, and they were not very helpful, almost rude. Their website says the phone waiting time will only be 5 minutes, and I had to wait almost 20 minutes.

I tried asking for an address to try to work this out in person, and he just ignored the question and kept talking. He kept telling me that since I did not sell a tangible item, I was pretty much out of luck, even though they said they were still investigating the case.

Nowhere on PayPal does it say you cannot sell an intangible item. It just says you will not be covered by the seller protection plan. But what if I was cleaning their house, mowing their lawn or fixing their car? Just because I have no proof that I sent something, I am now out everything.

I have found a website that is against PayPal and even has a forum. I was reading through the postings, and this is not the first time this has happened. Luckily, mine was only for $575 and not thousands, but I need this money to live.

I have been reading everything about PayPal and everything on paypal.com since I got off the phone with them, and their "PayPal Policy" makes no sense and does everything in favor of PayPal and the buyer, just so PayPal will not lose out on any money.

Company: Paypal
Country: USA
State: California
City: San Jose
Address: 2211 North First Street

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