Wizards Of The Coast
False Advertising - Magic: the Gathering Online - Bait and Switch
- 07-02-2008
- 8
Http://www.wizards.com/magiconline/MOL_Tour/001_MOL_Tour_Starter.html
The main website for the game Magic: The Gathering Online claims one can "play the demo" and redirects to this web page, which promises a free trial. This web page provides step by step instructions on how to access the free trial.
After lengthy time and bandwidth consuming downloads totaling over 1 gigabyte in size, the user finds the free trial option is not available and the program immediately requests payment of $9.99 to access the game.
I contacted Wizards of the Coast customer service multiple times and they have done nothing to correct this. There forum indicates they have been aware of the false advertising for over one month and have taken no steps to rectify the situation.
Company: Wizards Of The Coast
Country: USA
Phone: 8003246496
Site: www.wizards.com