Coasttocoast Voice, Llc & Rsn Enterprises, Llc
Both companies submitted unauthorized charges to my phone bill

I received my phone bill today and to my surprise there where two charges that I did not recognize. One charge was $12.95 from a company called Coast To Coast Voice, and the other charge was $24.90 from RSN Enterprises.
When I phoned the numbers listed for both companies, they immediately asked me my name, address and the phone number I was calling for. I believe I was being recorded, but I was unable to verify it. After speaking with representatives from both companies I was advised that someone, went on the internet and input my personal information, which authorized them to charge my phone bill. I was completely outraged and expressed it to both companies then phoned AT&T to inquire why charges are made to my account without my authorization. AT&T did not have any answers other then to tell me that they can't control third party charges. I suggested they implement an email system for charges that are made on the internet by third partiies, be verified prior to being charged to the customer. I was told to write the public utilities commission. I don't agree that customers are responsible for paying for charges that they don't authorize. I was advised by both companies that I would get a credit in one to three months, but in the mean time I have to pay the current bill, how is that fair.

Company: Coasttocoast Voice, Llc & Rsn Enterprises, Llc
Country: USA
State: Nationwide
Phone: 8882983724

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