Intelius
PMIdentity charge AND told by CSR to "POOP IN A SHOE" via email

Well like most of you here, I got the PMIdentity charge on my account and had to call and wait and wait and wait to finally get the credit. I did not check on the box for that service, I'm sure of it. But I was charged anyway. Then... The report I ordered was an email address report. Out of 150 addresses only 2 were valid. Long story short: I called customer service, emailed them, and got no answers. Finally I did get promised a credit for the service. SURPRISE! No credit on my account. So a month of unanswered email and phone calls and finally a credit. So I decide that I'm tired of people working in the customer service industry and want answers for the rude CSR's and unanswered emails and I was told via email:

"Re: INTRESP:[225760] Do Not Change the Subject Line.
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Customer Service to you - 3 hrs ago More Details

Poop in a shoe.

Regards,
Pushpa Guptar
Customer Service Manager
Phone: (425) 974-6100
Fax: (425) 974 6194"

How is that for service??? Unreal, and people just get away with it! Stay away from this company there are others that offer services and have polite CSR's.

Company: Intelius
Country: USA
Phone: 4259746100
Site: www.intelius.com

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