Software Surplus
Adobe CS3 Advertised "New" but sent to me USED and USED-UP! And will only refund if un-used

Avoid Software Surplus at all costs, no matter how good the deal sounds! I rushed ordered Adobe CS3 Design Premium after I saw it advetised as 'new' on their very proffesional looking website. It did come to me right away, but when I tried to activate it, Adobe tells me it has already been activated twice a month earlier and that was maxxed out. I tried contacting Software Surplus through Google Checkout, since I discovered there was no contact info on their site. I got no responce.

Then I found their support email and stated if I didn't get a responce in 24 hours, it was going to be reported to my creditcard company as fraud. Still there was no answer, so I did contact my creditcard and they are working on it. I also reported it to Google Checkout and they were no help at all, but seemed to protect the scam after it was reported to my creditcard.

I will never trust any business that uses Google Checkout, because of this. Now I am working with Adobe to get proof it was acivated before me purchesing the software and are they investigating Software Surplus and the person who activated it. We will see what happens.

Company: Software Surplus
Country: USA
State: Nevada
City: Las Vegas
Address: 9360 W Flamingo Rd. Suite 110-422

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