AT&T
Charged $400 Long Distance After Local Access Number Dropped
- 11-11-2002
- 3
AT&T Worldnet charged me an outrageous $400.00 in long distance charges to a Hackensack, NJ access after my local access number was dropped. The first number that appears on the list of numbers to change to is a Hackensack, NJ number (apparently because Worldnet home office is in NJ).
This happened because I was out of the country and my son was attempting to access the internet and naturally he chose what was offered in order to resume service.
I spoke to AT&T people and supervisors, but got no help.
An honest mistake rewarded with a ripoff charge!!!
John
Windsor, Colorado
John
Windsor, Colorado
Company: AT&T
Country: USA
State: New Jersey
City: Morristown
Address: PO Box 1923