Peoplepc.com
Ripoff used long distance access number to dialup internet before trying local, will not cover or take responsibility for over $300 phone charges for 7 days service

I signed up for PeoplePCOnline on Feb 23,06 and cancelled on Mar 2,06.

In that short period of time, PPC used a long distance number to dialup the internet, every single time I was online. Even though I had at least 8 local numbers chosen.

My phone company ATT, to which I only had local service for, charged me over $300.00 for those few days, and no one will take responsibility for this. Peoplepc.com claims that I chose that number and they have nothing to do with what number is chosen to dial the internet, and it is my own fault, because they warn everyone to check with the phone company first to make sure the numbers are local. I did not check with the phone company because I have always been aware that a call to San Jose, from where I live, would be considered long distance.

I do not know how this long distance access number was put into my choices, but even if I did inadvertantly check that box for that particular number, there is no reason why it should have not dialed my chosen local numbers first, especially since I had 8 of them checked!

Furthermore, I had initially ordered the ISP with the first month free, and cancelled my service within 1 week of starting it, yet they have charged my credit card the full 6 month amount and won't take that charge off and credit my account even though I had used them for only 1 week into my 30 day trial period!

Company: Peoplepc.com
Country: USA
Phone: 8665587987
Site: peoplepc.com

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