Target
Poor Customer Service

I ordered two items online at target.com on Feb 10 for a baby shower to be sent to Illinois. I got the first and only email on March 25 telling there was a delay with my order. Come on, six weeks later to tell me my order hasn't shipped. Then target wanted my approval to continue to try and get these items. One item would be delivered April 1-9 (7-8 weeks after it was ordered) and the other item would be delivered May 30-June 3 (15-16 weeks after it was ordered). I called to cancel my order and my account.

They tried to make it sound like I'd be missing something if I cancelled, but I don't see it that way. People today work hard for their money and can spend it anywhere they want. Can you believe it took six weeks for them to notify me. They must not value my business. Not to mention how embarassed I was when my nephew did't get the gift. I've already purchased locally and sent it myself. I won't use target.com again and doubt I go into one of their stores again.

Company: Target
Country: USA
Site: target.com

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