Netscape Internet Service
Told that this was a 30 day free trial. They were unable to bill to my debit so they billed my phone number the exact same day I cancelled and was told they can't refund & call the phone company for the money back. Pittsburgh pennsylvania

Internet & Web

I needed to sign up for internet service fast so I chose Netscape. I was told this was free for 30 days and they would bill $19.95 to my home phone. I was having difficulty with the service so I cancelled the same day. I found out they billed my debit card for $23.00!

When I called to ask why I was billed and I wanted my money refunded they told me to contact my phone company.

Apparently Netscape has a third party involved who will take your money which leaves the company free from giving you your money back. I don't know who they are but I have been unsuccessful with trying to recieve my money and I also believe that they still are charging my phone bill for internent service i no longer have.

Alicia
Pittsburgh, Pennsylvania
U.S.A.


Company: Netscape Internet Service
Country: USA
State: Nationwide
Address: netscape
  <     >  

RELATED COMPLAINTS

Netscape Internet Access / Netscape Internet Service / Netscape.com Netscape Online / GetNetscape.com
Netscape Internet Access Netscape.com / Netscape Internet Service / Netscape.com / GetNetscape.com fake free trial rip off - charged 2 months for free trial! Hard to find contact info - huge phone support fee Jacksonville

Netscape Internet
Ripoff Netscape Internet providor ripoff I notified them to cancel my service in Nov. April 10 Netscape withdrew from my acct. I called them the Supv. Mr A.B. Stated Money will be ret'd to my acct in 5 days

Netscape Internet Service
Deceptive Billing Practices RipOff

Netscape Internet Service
Netscape.com, GetNescape.com take money out of account for months AFTER CANCELLING SERVICE without my knowledge

Netscape Internet Service
Ripoff dishonest fraudulent billing

Netscape Internet Service Provider
False advertising and misleading claims with a bogus excuse. "It's random..."

Netscape Internet Service
Ripoff dishonist fraudulent billing practices

WalMart Netscape
Charging fee without permission

Netscape Connect - Walmart Connect Internet Service
Ripoff cancelled (walmart connect) Netscape connect dialup internet service but still had to pay for next month, (pay for something I dont use)

Netscape.com
Ripoff, dishonest billing and registration practices