PayPal
Seller Funds Frozen After eBay Dispute and ID Demand
- 03-11-2008
- 4
I was selling items on eBay and using PayPal to collect my money and to pay for items I was buying. On Feb 24, one of my buyers filed a dispute wanting their money returned. I had sold this item on Feb 18. The reason for the refund was that the buyer had not received the item. I could not get an item to Canada from Kentucky in such a short time. The money was locked up in my account pending an investigation.
My eBay seller's account was terminated. I received an email from eBay stating they would send the reason for ending my selling privileges, but it never arrived. After several days the buyer was returned their money, but PayPal refuses to allow me to close my account and withdraw my remaining funds. If I send a photo ID and my Social Security number, they say there will be an investigation and maybe I can collect my money. If I do not comply, I lose my money.
Company: PayPal
Country: USA
State: Nationwide