Naturalcures.com
Reverse subscription is unethical

I bought kevin trudeaus 'Weight Loss Cures " They" Don't Want You To Know About' on-line a couple of months ago. As expected, i had to enter my visa number into their site to buy the book. What was not expected was a further charge on my credit card the next month for membership to their site i was not aware of. Appearently when i bought the book i unknowingly signed up for membership.

I went back to their site to see how i had been duped. They make it almost impossible for the average consumer to even be aware of the fact that they will automatically be charged monthly for a service they probably don't even know about.

I phoned to de-subscribe and reached an automated system that required a membership number located on an invoice they had not sent to me before the system disconnected me.

I was finally able to de-subscribe only after waiting on hold for 17 minutes to reach a real person who told me that visa had already canceled my membership because i had disputed the charges. At least visa was helpful.

It's not right that a consumer has to assume they will be ripped off and look for it when doing business on-line.

Cjcuzz
campbell river, British Columbia
Canada

Company: Naturalcures.com
Country: USA
State: Illinois
City: Elk Grove Village
Address: P.o. Box 342
Phone: 8003260598

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