Hughesnet
Hughes DirecWay, 11k is NOT "faster than dial up" www.hughesnet.com www.hughesnet.com

Internet & Web

I can understand a fluctuation in speed based upon the "number of users". Speed will fluctuate, this is the reference made in Hughesnet Advertisement "up to 700k" and speeds may vary, it might be 200k but you could get 700k, fair enough. But Hughesnet promises "faster than dial up" which is not what they provide. It has been a dismal 4 months with broken promises, ineptitude and out right lies by the billing department, specifically a supervisor named Francis who claimed that there was "no way the billing department could remove the early cancellation fees, it was physically impossibl" and then in the next sentence said he could in fact do that very thing if certain conditions were metbut didn't really know what those conditions were.

If I have to spend $1000 on a lawyer to get the $400 early cancellation fee removed, then so be it. Justice sometimes comes with a price and Hughesnet are criminals

Modems get their name from their speed that is why they call them 56k modems or 28k modems or 14k modems...

November 28th, 08:58PM - 79/22 kbps
November 28th, 08:55PM - 93/21 kbps
November 28th, 08:54PM - 71/12 kbps
November 28th, 08:22PM - 73/22 kbps
November 28th, 08:03PM - 80/13 kbps
November 28th, 07:37PM - 87/11 kbps
November 28th, 07:35PM - 79/12 kbps
November 28th, 07:33PM - 61/13 kbps
November 28th, 07:31PM - 99/30 kbps

This is NOT faster than dialup...

"Any advertising or promotion that misrepresents the nature, characteristics, qualities or geographic origin of goods, services or commercial activities" (Lanham Act, 15 U.S.C.A. 1125 (a).


Company: Hughesnet
Country: USA
State: Nationwide
Site: www.hughesnet.com
  <     >  

RELATED COMPLAINTS

Hughes Net
HughesNet.com, Direct Way The HughesNet Scam is Tantamount to Fraud, Maryland

HughesNet
HughesNet in rural Missouri, FAP fraud, misrepresented ads, overbilling, redirect page, customer service, escalation desk

McAfee
Tech Support charges $2.95 per minute after paying for the product that will not load. Plano Texas

HughesNet.com
Fraudulent services

Hughes Network Systems - HughesNet, Direcway
Hughes Network Systems - HughesNet - Direcway Hughesnet price fixing. I work for a cable company and for the price I have to pay for Inernet I could get 10meg. But with Hughesnet all I get is 1.5. How is that Fair! Hughesnet if WAY over priced

Hughesnet
I am only getting 4 x the speed of dial up

Hughesnet
Tried to trick me into a new contract, Maryland

Direcway - Hughesnet
Direcway Now Hughesnet ripoff no doubt about the speed

Hughes.net and Direcway
Poor service / unfair practice!

Hughes.net And DirecWay Internet Services
Failure to meet service commitment All