Net Detective
Extra rude customer service, troubles using site

Net Detective

Www.netdetective.com

I signed up for Net Detective and can rarely get on the site. I was established to use www.standard.netdetective.net. I have trouble every time I try to use the site I paid for. Then, I have to call customer service. You don't have an 800 number, so I have to pay for the call. The, I get the rudest people on earth to try to get help from. I had to call three times today. Your CUSTOMER SERVICE? Representatives are rude, don't know what they are saying and hung-up in my face. I called back and asked for a supervisor and she was EXTRA RUDE. You need a different set of people to serve on your customer service. You don't know who they are and they don't care about CUSTOMER SERVICE!

All i want ios to be able to log onto the site i paid for and for my username and password to work. I should not have to make 2 or 3 long distance calls every time i want to use the site. This is ridiculous. Get some reasonably intelligent people who know how to handle problems. After all, you do call it customer service.

Company: Net Detective
Country: USA

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