Bidz.com
Ripoff Sneaky Shipping costs illegal collection of fees

Ok I will try to explain this well. I have never bought anything from bidz.com to know about quality, their pics look great. But—I ordered 4 things so I could use my paypal balance and drain my account. When trying to pay my bill through THEIR link to paypal, it asked for a phone number but nothing worked and I could not continue. I called on bidz.com live help and he gave me an email address to send payment to manually from PP. So I did. Then he asked me how much I sent, and the item numbers of what i was paying for. Shipping quoted to me from bidz.com through their link to PP was $10.95. I got a choice between Priority mail or overnight, I chose the cheaper. He comes back and says shipping is $19.95 and there is a transaction fee of $4.51 (or so). I explained that shipping quoted was $10.95 and it is illegal to charge a transaction fee. They charge 3% to cover credit card fees, paypal fees, etc. Illegal. So I said just refund the paypal payment I made. He says why do not you just send the difference and clear up the problem. I said absolutely not and closed the chat window. Apparently they are going to reverse that payment as I got an email this morning. But just so people know—their basic shipping charge seems to be $10.95 with an additional $3.00 "handling fee" per extra item, PLUS they tack another 3% "transaction fee" on top of the bid costs, shipping cost and "handling fees". I have reported them to paypal for trying to collect this extra 3% and I just might report them to the credit card companies as well.

Company: Bidz.com
Country: USA
State: California
City: Culver City
Site: bidz.com

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