Startup Essentials
John Brutsche refuses to honor my request to cancel my involement in which I bagan the process the following bussiness day after being signed up

On May 4 I was called by Mr Mike Weston a sales rep for Startup Essentials. He convinced me of the virtues of a home based business an e-commerce based that his company was involved in training. I was told I would have to give along with my social security number my checking and routing number. I believed this to be necessary in receiving funds in the future of the business. This turned out to also be a Lease for their training material. A-1 Leasing / Bond Corp. Had signed me to a three year lease at $142.36 per month to be directly withdrawn on the 25th of every month.

To date funds had been withdrawn on May 25 and June 25. On May 7 I called and spoke with Julie Meeks to begin the cancellation process. I sent back the unopened training material as soon as I received it. I sent it back via U.S. Postal Label / Receipt #EQ13 9180 102U S
Status: Delivered. Item was delivered at 11:35 AM on May 16 in Dallas TX 75244. The package was accepted and signed for by E. Pinola. On May 11 I followed up my call with an e-mail to Julie Meeks with no response back. I soon learned that Julie Meeks was no longer with Startup Essentials.

Legally I believe there to be a three business day cancellation period in which I was trying to invoke. My focus and attention went to A-1 Leasing. On June 4 I spoke with Steve (sorry no last name) 1-866-552-8847. I told him of my efforts to cancel he told me I was bound to this three year lease and it was up to the people at Startup Essentials to resolve. I was then referred to a manager Mr. John Brutsche of Startup Essentials 866-838-1872, Ext. 7850. He was aware of my efforts and correspondence I had with Julie Meeks. My first e-mail to Mr. John Brutsche was June 5. On June 11 Mr John Brutsche sent this response Anthony, since your lease is with A-1 Leasing you will have to deal directly with them. My e-mail response to Mr. John Brutsche is that they already received the funds from A-1 Leasing and Startup Essentials should be refunding the funds back to A-1 Leasing. This would be the right course of action and honor my cancellation request that was first started on May 7.

The last and final correspondence I received from Mr. John Brutsche was June 11 We will not and cannot alter, amend or terminate your lease with A-1 Leasing. If they want to terminate the lease early, that is their prerogative, but it is their decision to so, not ours. After waiting for an e-mail response on June 22 I called and left many messages for Mr. John Brutsche 866-838-1872, Ext. 7850 as of today July 2 he has not responded. This was filed with the BBB on July 2.

Company: Startup Essentials
Country: USA
State: Texas
City: Dallas
Address: 4455 LBJ Fwy Ste 501
Phone: 86673414117850

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