Jer. Tex Computer
Ripoff they charge too much! For labor! Way too much! Rip-off

Hello, and thank you for this wonderful site that allows all of us victims to be heard!!! I will be brief, i have my own business a fast food place and believe it or not like the rest of the fast food business chains i also have a computer.

Today august 14 i discovered on the top of the keyboard cover (the one that protects the keyboard to get wet or so. A little hole which was done by one of the employee. Little water must caused malfunction to the keyboard!!!

NOW i am not a genius at the computer so i called the company which i mentioned JER. Tex computer solution... Ad ask for the owner, i told him about the problem and he said " it sounds like the keyboard is malfunction because of some water damages. I said would you have one and come over and see... He said i have to see if i have one but i will call back... He never did and i called back to make sure that if he was coming to bring a new plastic protection that goes on the top of the keyboard and he reply that he had a keyboard and that he was coming in the next half hour, i said good but never bother to ask how much, because i said to my self the must $ 30.00 for the keyboard and how much can he charge me for the call or so $ 50.00 dollars?

He came and the only thing he did was... Turn the pc off put the new keyboard on and find out the nothing was wrong of course. GUESS HOW MUCH I GOT CHARGED??? $ 25.00 for the keyboard which i think it's fair and &150.00 FOR LABOR?

ARE WE KIDDING??? I called him back because i paid him. See i am an honest businessman i don't argue but after he left i felt like a jerk... So i called him back to see if he could give me a break on that i told him i think i was overcharged... He tells me well that's my fee the travelling and etc etc i said i und. You have your own rates but why din't you tell me before about your astronomic rates??? He said well i apologize i will next time. So this means he really screwd up and din't want to admit so i said ok... I will never call you again... And this was it. Now i am asking you PLEASE!!! Can you post this letter and the name of the company? By the way i do have a bill to show you if you want see it. Thank you for your prompt attention

Ciro
Berkeley Heights, New Jersey

Company: Jer. Tex Computer
Country: USA
State: New Jersey
City: PLAINFIELD
Address: 1903 PARK AVENUE
Phone: 9087914466

  <     >