PayPal
Banned for life and $411.40 held after selling gift cards

On or about March 1 I opened an account with PayPal. I sold two gift certificates at a discounted price. (I retired from the home building business, and I had Home Depot gift cards that I could not return.) PayPal sent me an email asking for documentation that I had sent out the gift cards and a purchase receipt to show that I bought the cards.

I did that! PayPal said that they would get back to me. They came back to me with an email saying gift cards are too risky and dropped me from their service for life, even though both customers received their gift cards. They are currently holding $411.40 of my money that they said they will hold for 180 days. I said, how can you do that when you know that your customers received their gift cards and had no problem? They said this is what they do! I was trying to earn some extra money as I had just retired.

I have done nothing wrong. I have no criminal record. I complained to the BBB in San Jose and got nowhere. They must be doing this to gain more profits by holding customers' money and getting interest even though the buyers have their merchandise. How do they get away with this? I gave them all the information they wanted and said I would show them my business card as a builder. As a big company they think they can get away with anything they want to do, even to innocent customers.

Someone should stop them! I am sure they have many millions of dollars they are getting interest on that does not belong to them. They are a rip-off company!

Company: PayPal
Country: USA
State: California
City: San Jose
Address: 2211 N First St
Phone: 8882211161

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