Epson
Printer ripoff will not print even with $60.00 worth of new ink!

Epson all-in-one cx5400 printer won't print one drop of ink even after buying $60.00 worth of new ink cartridges! This printer worked a little over a year, and then I started having problems with it not printing. First it started printing with white lines through the text, and then the next thing I know is it won't print at all - even with new ink cartridges. Called the tech support at Epson (562) 276-4367 and talked to some guy that I can't even pronounce his name and couldn't understand a dang word he said except the part that I would have to pay money for tech support and that the printer had a 1 year warranty! - imagine that! My first printer was a HP 660c that lasted for years (about 9) and still worked when I replaced it with this Epson all-in-one cx5400. Only reason I replaced the HP was because I wanted a printer that did it all.

Well, the Epson worked great for the 1st year or so, but then it quit printing all together - not even a drop! Foreign dude at Epson said it would cost me money to troubleshoot it and that it had a 1 year warranty and a bunch of gibberish I couldn't understand. I told the foreign dude what I thought and hung up - not sure if he understood the descriptive words that I laid out or not. I emailed their tech-support and then filed this consumer complaints. I don't care about loosing the money; I just want people to know what a crappy company Epson is. If I lived near the Epson Company, I'd drive there and bash the friggin' thing (cx5400 piece o' crap) in their corporate lobby! I think I will take a baseball bat to it out in my back yard like on the movie Office Space! At least I will get some satisfaction out of beating it to no end! Don't buy epson printers - they are crap!!!

Company: Epson
Country: USA
State: California
City: Long Beach
Address: PO Box 93012
Phone: 5622764367

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