McAfee Network Associates
Trashed my computer with faulty product and incompetent support then provided no further support

Bought VirusScan 6.0 and select automatic updates. Automatic updates did not work and started interfering with operation of my computer. McAfee support directed me into a series of actions with resulted in completely trashing my computer such that I had to re-install the operating system and all applications.

As soon as they did this, they said it was not their problem any longer—it was Microsoft's problem, since the OS was trashed. Then they wouldn't talk to me any longer.

I know of another person who has suffered from the exact same problem.

Jim
Saratoga, California

Company: McAfee Network Associates
Country: USA
State: California
City: Santa Clara
Address: 3965 Freedom Circle

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