The Twister Group
Bait and switch! Horrible experience!

This store is a joke! Their ad misrepresented the item being sold. The add stated a Thrustmaster Rally GT Pro steering wheel and both the ad and my conformation email show a picture of the wheel. When the package arrived it was only the extra pedal set and no wheel! I called them to return the item because the pedals do me no good without the wheel not to mention the misleading ad I had been duped by, and now they want me to pay A 20% RESTOCK FEE ON A BAIT AND SWITCH ITEM PLUS SHIPPING BACK TO THEM!!! They also said they are not responsible for the ad on shopping.com. Well let me see now. They're selling their products through shopping.com but are in no way responsible for what the ad states or claims THEY are selling. So if I put an auction on Ebay and misrepresent the item then I too am not responsible because Ebay is the one displaying the info? NOT!!! Oh and if you buy something else from them then it's only a 10% restock fee. Another joke! If you're going to buy something else from them don't ya think the restock fee should be waived? What a rip!

Also I received an email from the Twister Group telling me they are going to collections. This would be a fraudulant collections claim due to they were paid in full with my Paypal acct which I have records to prove. I have not returned the item, agreed to their RMA form nor have I been refunded one penny. Do they really think that this is not illegal? Do they really think that they can intimidate people in this way? Well they will have to answer to the proper authorities if they pursue this bogus collection claim. So beware and stay away from these guys.

Company: The Twister Group
Country: USA
State: Pennsylvania
City: Harrisburg
Address: 909 Kate Court
Phone: 8474781450

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