OnRebate, Tiger Direct
OnRebate Ripoff—did not pay me for 2 rebates, contacted, promised, lied!

In the past, I used to receive rebates from OnRebate, though it always took a long time.in the last year or so, however, I have not received 2 rebates for a total of $64. One of them had been "accepted" on 12/6, the other on 7/28.

On 12/27, I contacted OnRebate about this problem. After waiting on hold for over 30 minutes, I spoke with a customer service person who checked the status of my rebates and told me they had tried to pay them to PayPal, but they had not been accepted. I never received notification from PayPal that any attempted payment had been made.

I made sure he had the correct email address to pay my PayPal account, and he assured me that the rebates would be "re-issued" in 21 days. That was 47 days ago, and I have heard nor received NOTHING!

I used to purchase a lot of items from Tiger Direct that offered rebates through OnRebate. From now on, I will only buy from TigerDirect if the rebate is offered through the manufacturer. OnRebate is a RIP-OFF!!!

Company: OnRebate, Tiger Direct
Country: USA
State: Florida
City: Miami
Address: PO Box 440588
Phone: 8882229300

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