Heritagewebdesign.com Heritage Web Solutions/Designs
Another customer ripped off

My experience with this company was almost exactly as other describe. It took Heritage 18 months to complete my website. When it was finally "live" I did not immediately chek to see if it could be googled. Customers called me to complain they could not find my site. To my disgust, I found Heritage had failed to make my site available to search engines.

I found out from my friend's husband (he builds websites) that my site did not contain a page containing metatags. The tags enable search engines like google to find and list your websites presence on the web.

I contacted Heritage and asked them to correct the problem. They told me they did not "promote" websites. I explained I only wanted what they had agreed to provide in the beginning - a presence on the web with search engines able to find me. I had talked about this frequently as the site was being built. They had assured me they would provide that service. Why they don't is puzzling since their site can be googled.

When I complained they shut down my site without my agreement. They refused to refund the $700 I paid for the site. This has cost me a lot in business. The web address is in the phone book and when customers go there it is shut down. Very embaressing. They don't call me. My income has dropped as a result.

Company: Heritagewebdesign.com Heritage Web Solutions/Designs
Country: USA
State: Utah
City: Provo
Phone: 8016551600

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