Heritage Web Solutions
Ripoff fradulent sales practices. Can't get any help once they take your money

This company lies to you to get you to sign up to design a website and then you can't get anyone to do anything for you. I submitted all of the things they requested and they made my sight live without allowing me to proof it—which I was told by the salesperson I would be able to do. There were several mistakes including mispellings and huge run on sentences that were supposedly written by a WRITING team. The words they used were the identical words that I sent them.

Once I needed to make changes, they wanted to charge for updates that would take them longer than 4 hours. They had the incorrect email addresses so that emails to individuals at our company were going to the wrong places. We are a business so this affected our customer's being able to contact us.

The salesperson told me that my first month for maintaining the site would be free and I still got charged 29.99 for the first month. I spoke with Greg-the sales manager and he said I would be credited, but I have yet to see any money.

Don't do business with this company. All of the things that they tell you they are going to do for you is not true. They lie to you to get you in and then you are left to figure everything out for yourself. If you try to get through to customer service, you could have to wait up to an hour to get ahold of anyone. You're still left to figure everything else out by yourself.

I have had to hire another website company so I am now paying double what I would've had to pay to begin with.

Company: Heritage Web Solutions
Country: USA
State: Utah
City: Provo
Address: 1460 North Moonriver Drive
Phone: 8016551600

  <     >