Besttoysoftheyear.com
Rioff Charged me a $4.99 cancelation fee when THEY were the ones who cancelled the orde

I attempted to purchase an item for $137.98. They charged my bank account before they even sent the order. I wrote an e-mail to them and recieved a response from Kimberly Holt, who said she was sorry, but they couldnt fill the order because they were a new company and didnt have the manpower. She said if I didnt recieve an e-mail the next day, she would handle it herself. The next day I recieved no e-mail so I contacted her and she said she would refund my money. She the sent me this
"Order Refund Summary"Order Refund Summary
~

Invoice ID: 0000001278

Refund Date: Fri, Dec 8 08:08: 15

Amount Refunded: $137.98

When the refund came through to my account (a week later) it was for $132.99. When I wrote to ask about this, Kimberly told me it was a $4.99 Cancelation fee and they wont refund it to me. THEY were the ones who cancelled my order! I contacted the Texas Attorney General and the BBB and both told me that this is a company that has had numerous complaints and that it would be wise NOT to do business with them. I hope this helps others who are at the mercy of fraudelant online companies with no phone numbers to reach them. Thank You

Company: Besttoysoftheyear.com
Country: USA
Site: besttoysoftheyear.com

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