PayPal
Funds Frozen After Account Linked to Another Email Address

Internet & Web

I would like to bring to your attention a serious matter in which PayPal, doing business as PayPal Asset Management, appears to be reaping huge benefits by applying "anti-fraud" software to arbitrarily freeze PayPal funds to benefit themselves.

PayPal has frozen the funds in my account. They say my account has been linked to another email address.

PayPal is not a bank, so they do these weird "investigations" that basically let them hijack the funds in your account.

I have direct evidence through email correspondence and faxes in which I complied with each and every request made of me. It shows that PayPal is not interested in being honest with me regarding their so-called "investigation" into releasing my account. They have lied to me by requesting information they said would release the account, when in reality they now claim my account is associated with another email address that is a debtor of theirs. Again, this is a practice that violates SEC laws and the Fair Debt Collection Practices Act, to freeze and hold a seizure on my funds in their account in order to make me make payments on a debt I have no association with.

I have complied with all PayPal requests, and I have even offered to temporarily pay a debt that is not mine until they do their investigation, but my funds still remain frozen. This is a very bad way to run a business and keep your customers unhappy.


Company: PayPal
Country: USA
State: California
City: Mountain View
Address: 330 Bryant Street
  <     >  

RELATED COMPLAINTS

PayPal
Frozen funds despite 100% positive feedback and tracked orders

PayPal - Paypal.com
Funds reversed, one account negative and one inaccessible

PayPal
Funds Held 180 Days After Selling on eBay, Account Limited

John Lisowski MPD-Poland
Consumer Report

PayPal
Direct Transfer payment taken, but refund put on hold

PayPal
Both Accounts Frozen Over Shared Internet Connection, $884 Held

Paypal Inc
Locked Out After Overseas Login and Funds Held, Cannot Close

PayPal
Funds reversed on eBay sale after buyer confirmed receipt

PayPal
Diamond Purchase Dispute, $350 Kept, and Currency Exchange Fees

Paypal
Account Limited for Being Linked to Other Violating Accounts