1and1
Ripoff

I cancelled my account after 1 month because I did not need the service anymore. I tried to follow the proper links to cancel. The links never worked. I called the company to let them know that I wanted to cancel the account and had followed the links as per their cancellation procedures. I also informed them that I waited for the confirmation link and did not get a comfirmation.

The customer service rep, Robert, asured me that my account was cancelled. 6 months later, I receive a notice from a collection company advising me that I owe for six months of service. This company is nothing but a rip-off. They are probably hurting for business and feel that I need to contribute to their bank account. I am not paying them one cent!

Company: 1and1
Country: USA
State: Pennsylvania
City: Chesterbrook
Address: 701 Lee Road, Suite 300
Phone: 8774612631

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