Pay Pal
Buyer protection denied for hot tub not as described

Hello,

PayPal advertises on eBay that if you buy something and use PayPal for your purchases, they will give you buyer protection. The buyer gets protection from sellers that sold items "Significantly Not as Described" or items not received. They advertise that buyers are protected up to $1000.00 in purchases made on eBay. I bought a hot tub (item number 180020395164) on eBay and paid for it with my PayPal, but when the hot tub was delivered it was definitely significantly not as described.

I filed a dispute with PayPal to either resolve this issue with the seller or pay me the $1000.00 protection that they advertise. All I get is a bunch of emails saying either the case has been closed or I must resolve the issue myself with the seller.

Company: Pay Pal
Country: USA
State: Nebraska
City: La Vista
Address: 12312 Port Grace Blvd
Phone: 8882211161

  <     >