Aol
Ripoff

AOL fraudulently charged my account over $400 for premieum services which they acknowleged I did not order. Last year I asked for refund they wouldn't do it and credited my account for 15 months of service. I did not agree to it.

Now that their service is free, I again asked for the refund. This year they said I agreed to the credit (which I did not and have the printed copy of the on-line refusal) and refused again to my request for a refund.

Consumer fraud is a nasty thing especially for an international company like aol. I plan on taking it to a lawyer and the NC Consumer Fraud Division and will seek my $200 remaing balance and the typical legal fees which should be significantly higher than the $200.

I have spent close to three hous on the phone and on-line trying to get my money refunded.

Company: Aol
Country: USA

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