Best Buy
Defective Computer Returned Three Times, Repair Still Pending

Bought a new computer from Best Buy (sic) on 1/5/06. Returned it three (3) times due to malfunction. On 2/15/06 Best Buy (sic) said they would send it out for repair. Was told I would have it back within one week.
Three store visits, numerous phone calls, still not repaired. As of 3/21/06 they still have my computer and my money. Called Corporate HQ on 3/7/06. They promised to respond within 48 hours... They lied and never called back. Have filed with AZ Atty General, FTC, etc. This is not just a ripoff, it is THEFT.

Company: Best Buy
Country: USA
State: Arizona
City: Prescott
Address: 3085 Gateway Blvd

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