Roxio
Double rebate ripoff

Double Ripoff! For buying RoxioToast Titanium 7 in early December '05 I was due $40 in rebates; $20 from Roxio (Sonic Solutions); $20 from MacMall for selling me the productby mail order. The redemption center was the same for both rebates (PO Box 028515 Miami. Fl 33102). I submitted everything (5 items) required to establish my elegibility.in late December they e-mailed me saying I did not submit one of the 5 specified items so the claim would be denied. I wrote them a letter, resubmitting the "missing" item. They did not respond. Then in early Feb.'06 I wrote them a letter and copied Sonic Solutions. Still no response from either organization. I have gotten not 1 penney for $40 due.in the past, I've redeemed plenty of rebates without a problem. But, it is clear that this offer was a scam, in fact, a double scam. Like my Minnesota friend, I have been a good customer of Sonic Solutions over the years. But, because of this scam, my solution for Sonic Solutions is to never again buy a Roxio product. Also, I am having my doubts about MacMall and will think twice about ever doing business again with them as well.

Company: Roxio
Country: USA
State: California
City: Novato
Address: 101 Rowland Way

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